- Q. What should I do if there is any emergency, including after-hours?
A. Call our Facility Security/Alarm Response | 801-567-8865 - Q. Where do I get a Photo ID Badge?
A. If you need to replace a lost, damaged or defective badge-- Please contact your administrator, who will then email matthew.mears@jordandistrict.org to request your replacement badge. The replacement ID badge will be mailed to your school.
- If you are a new employee your badge photo will be taken in Human Resources when you complete your Onboarding process. The ID badge will be given directly to you at Onboarding.
- Q. How do I request a Bell Schedule change?
A. Submit a Work Order to our AV Department. - Q. Who do I contact for Brightly problems?
A. Use the list below to decide what problem you are having and who can help you;-
- Log in/Password issues – Teresa Lyon (801)567-8626
- Add/Delete a user – Teresa Lyon (801)567-8626
- Adding a new work order into Brightly for maintenance issues – Becky Workman (801)567-8858
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- Q. Who can enter Brightly work orders and special projects?
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- Custodians
- Administrators
- Head Secretaries
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- Q. How do I get a Walkie Talkie repaired?
A. Contact the company your purchased them from:- McIntosh Communications | 801-834-9310
- UCS | 801-561-3300
- Utah Communications | 801-486-0161
- Air Comm |801-901-8888
- Q. Who do I call for elevator issues?
A. Contact Facility Services - (801-567-8862) - no work order needed
- Q. Who do I call for printer repairs?
A. Information Systems Help Desk | 801-567-8737
- Q. Who do I call for desk phone issues?
A. Information Systems Help Desk | 801-567-8737